Privacy and Personal Data Protection Policy
This Personal Data Protection Act 2010 (“PDPA”) came into effect on 15 November 2013 and is meant to regulate the processing of Personal Data in commercial transactions. We, One Universal Production Sdn. Bhd. (“OUP”) recognize the importance of privacy and the sensitivity of Personal Data and information about yourself (“Personal Data”) and are committed to the protection of your Personal Data in line with the PDPA.
Information We Collect
We collect the following types of information when you visit our Site:
a) Personal Information:
Personal information is information that identifies you as an individual. This may include, but is not limited to, your name, email address, phone number, billing address, and any other personal details you choose to provide when you use our Services or communicate with us.
b) Non-Personal Information:
Non-personal information includes data that does not identify you personally, such as your browser type, IP address, pages visited, and the time spent on the Site. This data is collected automatically through cookies or other tracking technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Services.
- To improve, personalize, and expand our Services.
- To communicate with you, including sending you promotional emails, newsletters, or updates, with your consent.
- To respond to customer support inquiries and address any issues.
- To analyze and improve the performance of the Site.
- To comply with legal obligations or as otherwise required by law.
Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files that are placed on your device when you visit the Site. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the Site.
We use cookies to:
- Analyze site traffic and user activity.
- Remember your preferences.
- Provide personalized content.
How We Protect Your Information
We take reasonable measures to protect the information we collect from unauthorized access, alteration, or disclosure. These measures include technical, administrative, and physical safeguards, but no method of transmission over the internet or method of electronic storage is 100% secure.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your personal information in the following cases:
- With service providers and partners who perform functions on our behalf (e.g., payment processors, hosting providers, email delivery services).
- With law enforcement or regulatory authorities if required by law, or to protect our rights or the safety of others.
- In the event of a business transfer, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
Your Data Protection Rights
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal information.
- Object to or restrict the processing of your data.
- Withdraw your consent at any time, where consent is the legal basis for processing your data.
- File a complaint with the relevant data protection authority.
To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our Site may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before submitting any personal information to them.
Children’s Privacy
Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on this page, along with the revised effective date.